Why does Process Matter?

The process as a chore

I have learned that as soon as you introduce controls on human behavior, you lose the game, particularly when those controls are at odds with the work — John Seddon

There is always a system

Keep that in mind. If you manage a team and don’t care about the system, it only means you are letting other people define it, intentionally or not. And it will have consequences not only on the team’s output but also on every individual’s career.

The art of software delivery

The fact is that the system that people work in and the interaction with people may account for 90 or 95 percent of performance. — W. Edwards Deming

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Born in Brazil. Living in NY. Engineering at Braze. Previously Meetup, Yourgrocer.com.au (co-founder) and ThoughtWorks.

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Francisco Trindade

Francisco Trindade

Born in Brazil. Living in NY. Engineering at Braze. Previously Meetup, Yourgrocer.com.au (co-founder) and ThoughtWorks.

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